Client Success

Matthews, NC

Entry Level

Full Time

Client Success Coordinator

We are seeking a Client Success Coordinator to join our team! Perfect for the individual who wants to work in a fast-paced environment, in a position with tremendous growth potential. You will be responsible for supporting and assisting multiple accounts, building timelines, supporting the scope of our services for each event from start to finish.


GTR™ Event Technology provides solutions and services to tradeshows, meetings, conferences and events around the world. As a part of our operations team, this entry level position is responsible for assisting team members with accounts, travel to onsite events, and supporting the scope of our services for each event from start to finish. GTR is a venture capital backed event technology company experiencing rapid growth. This provides a unique experience to grow professionally and personally with a fun and dynamic group.


Successful CSCs love to work hard, thrive in a fast pace environment and can juggle multiple deadlines while putting their head down and accomplishing the task at hand. The best CSCs succeed due to a desire to learn and grow matched with a tenacious sense of hustle.

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Responsibilities


  • Understand products and services offered by GTR™.

  • Supporting clients and Customer Service Managers along with testing of finished products.

  • Assist operations team members and ensure deadlines are met.

  • Organization upkeep with official policies and procedures.

  • Event site creation, data management and importing.

  • Onsite support/management of client events & supporting team members onsite for their client events.

  • Lead Retrieval exhibitor support & Lead Retrieval e-blast management with team.

Skills and Abilities


  • Proficiency in using computer applications. Smart enough to understand the technology but social enough to explain it to a child.

  • Team player who is goal-oriented, positive and self-motivated.

  • Desire to work on a dynamic, fun, and fast-paced team with high levels of Integrity.

  • Excellent communication skills across email, phone, video conference and in person.

  • Ability to quickly build rapport with new people.

Compensation and Benefits


  • Compensation is commensurate with experience

  • Medical, Health & Dental Plans

  • 401k Offered

  • Short Term & Long-Term Disability

  • PTO Leaves

  • Flexibility to work remote

Matthews, NC